Privacy Policy

SAN Trades collects the information you provide when you request a trial, purchase a membership, contact us, or interact with our website. This may include your name, email address, Telegram username, billing-related details, and records connected to your membership status.

We may also collect technical information such as device, browser, IP address, referral data, and website activity that helps us secure the platform, troubleshoot issues, and understand how visitors use the site.

We use your information to operate the SAN Trades membership, deliver trial and subscriber emails, process payments, send Telegram access links, maintain account records, respond to support requests, and improve the website experience.

We may also use your information to prevent fraud, enforce our policies, comply with legal obligations, and maintain records related to purchases, refunds, cancellations, and membership access.

Payments are processed by third-party providers such as Stripe. SAN Trades does not store full payment card details on its own servers. Payment data is handled according to the policies and security practices of the payment processor you use during checkout.

We also rely on service providers for hosting, email delivery, database management, analytics, and Telegram-based access delivery. Those providers may process information only as needed to support our business operations.

We do not sell your personal information. We share information only with service providers and business partners that help us operate SAN Trades, process transactions, deliver content, or comply with legal requirements.

We may disclose information if required by law, subpoena, court order, regulatory request, or when reasonably necessary to protect our rights, users, platform integrity, or the public.

We retain information for as long as reasonably necessary to operate the membership, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods may vary depending on the type of information involved.

We use commercially reasonable measures to protect information, but no method of transmission or storage is completely secure. By using SAN Trades, you acknowledge that absolute security cannot be guaranteed.

You may contact us to update your account information, ask questions about your data, or request account-related assistance. You may also unsubscribe from non-essential marketing communications if and when those are offered.

If you need privacy-related help, contact us at alerts@santrades.com. We will review requests in light of applicable law, security considerations, and our need to maintain required business records.